Shipping policy

Jumbo’s Delivery Journey

We’re excited to send your surprise on its journey.

Processing Time

Orders are typically processed within 1–2 business days. Processing times may vary during holidays, peak seasons, or promotional periods.

Shipping Time

Delivery times vary depending on the destination and shipping method selected during checkout.

Tracking

Once your order ships, you’ll receive tracking information via email.

Lost Packages

If your package appears lost, please contact Jumbo’s Friends and we’ll help investigate with the carrier.

Shipping Support

For shipping questions, please contact us through our Contact page or email us at wholebasketcustomer@gmail.com.