Contact Jumbo's Friends
Need a Paw?
Jumbo's friends are always happy to help.
Chat With Us
Shopify Inbox
Call or Text Us
(630) 403-8167
Email Us
jumbojumble.info@gmail.com
SEND A MESSAGE
We'd Love to Help
Tell us how we can help. If your message is about an order, please include your order number so Jumbo's Friends can assist you faster.
If you're contacting us about a missing item, damaged item, defective product, wrong item received, or delivery issue, please email clear photos of the box, packaging, product(s), and issue to
jumbojumble.info@gmail.com
after submitting this form.
ASK JUMBO
Frequently Asked Questions
You can track your surprise using our Track My Surprise page.
Orders are typically processed within 1–2 business days. Delivery times vary depending on the destination and shipping method selected at checkout.
Absolutely. Simply enter the recipient’s shipping address during checkout.
Yes. Available gift message options will appear during checkout.
Please contact us with your order number and photos of the issue. We’ll help resolve it as quickly as possible.
Yes. Visit our Corporate & Bulk Gifting page or contact Jumbo’s Friends for assistance.
